UNM Medical Group, Inc. is hiring for a Community Health Worker to join our Truman Health Services Clinic. This opportunity is a full-time day shift opening located in Roswell, New Mexico.

Required: Possession of a valid unrestricted NM driver's license.

Minimum $44,604 - Midpoint $55,766*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

About Truman Health Services:

• Compassionate & Evidence-Based Treatments: Join an interdisciplinary team that provides patient centered medical care for HIV and gender-affirming primary care. We also provide consult services for Hep-C and PrEP and strive to ensure the highest standards in health care.
• Holistic & Integrated Approach: Be part of an organization that takes a comprehensive approach, addressing patients' medical, social, and mental health needs with a commitment to their overall well-being.
• Inclusive & Impactful: With locations in both Albuquerque and Roswell, NM, contribute to a dynamic, LGBTQIA+ affirming environment where you can make a real difference in the lives of New Mexicans.

UNM Medical Group, Inc. welcomes people with lived experience to apply.

Priority will be provided to candidates who are:

• Experienced providing medical case management services to medically and socially complex populations.

• Experienced providing social support services to people living with HIV/AIDS.

• Experienced working with the LGBTQ+ community.

• Experienced working in a community based multi-disciplinary setting.

• Bilingual English/Spanish.

Summary

Under general supervision, as part of a multi-disciplinary team, provides services relating to improving retention in care for specialized subsets of patients. Responsible for building patient relationships that encourage disease management and connection with healthcare providers. Conducts prevention intervention programs and shares responsibility for maintaining, enhancing and presenting health information and resources related to chronic disease and other relevant health issues. May perform a range of administrative functions required to ensure efficient program operation.

Minimum Job Requirements of a Community Health Worker:

High School diploma or GED. Must complete New Mexico State CHW Certification within 1 year of employment. Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Verification of education and licensure will be required if selected for hire.

Duties and Responsibilities of a Community Health Worker:

1. Assists clients in their homes, community, or clinic setting. Communicates to clients/patients the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
2. Assist in identifying individuals who would benefit from retention in care strategies.
3. Coaches patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions. Motivates patients/clients to be active and engaged participants in their health and overall wellbeing.
4. Assists clients with overcoming barriers to obtaining needed medical care and /or social services.
5. Provides support and advocacy during initial medical visit or when necessary to assure clients' medical needs and referrals required are being conveyed.
6. Builds and maintains positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Works to reduce cultural and socio-economic barriers between clients and institutions.
7. Participate in community events, health fairs, and school events to engage individuals to participate in retention in care clinics.
8. Provide clear, understandable, current, and accurate health related information to clients; provide information and referrals in a way that demonstrates respect, active listening skills, empathy, and patience.
9. Maintain professional growth and development through completion of required departmental competencies.
10. Perform miscellaneous job-related duties as assigned.

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.

Benefits:

• Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
• Insurance Coverage: Includes medical, dental, vision, and life insurance.
• Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.

We are looking for a compassionate and dedicated individual who is committed to promoting health and well-being in the community. If you are passionate about making a difference and have the skills to engage and support diverse populations, we encourage you to apply for the Community Health Worker position.