Careers At UNM Medical Group

Program Operations Director - Dental

Department: Residency Dental
Location: Albuquerque, NM

The UNM Medical Group, Inc. is hiring for a Program Operations Director to join our Dental Clinic. This opportunity is a full-time position located in Albuquerque, New Mexico.

The ideal candidate for this role has a background in Dental Leadership

Minimum $88,025 - Midpoint $112,216*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.


Working directly under the authorization and supervision of the Medical Director or other appropriate UNMMG Sr. Management official, manages and coordinates a major program or set of programs established to address a key area of specialized need within the UNM Medical Group, Inc. (UNMMG) and the community. Provides advanced professional/technical leadership, consultation, and expertise within the program's area of focus, as well as day-to-day administrative and functional management of the program's activities and staff. Sets strategic direction, develops and implements work scope and related operational policies and procedures; establishes funding, and provides operational planning, budgeting, and assessment. Programs/projects managed are of key operational impact, both within and external to the organization, and are typically revenue-generating and/or grant-funded from a major funding source or series of funding sources. These programs will typically focus on specific populations.

Minimum Job Requirements:

Master's degree with at least 5 years of experience that is directly related to the duties and responsibilities specified; OR Bachelor's degree with at least 7 years of experience that is directly related to the duties and responsibilities specified. Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.

Duties and Responsibilities:

1. Provides direction and integrative coordination in the planning, development, and implementation
of a comprehensive UNMMG program.
2. Establishes and implements short- and long-range goals, objectives, policies, and operating
procedures; monitors and evaluates operational effectiveness through the establishment and
maintenance of a data management system.
3. Working with Clinical Practice Excellence and the Medical Director, develops and manages a
Quality Management Program which identifies needs and effects changes required for improvement.
4. Serves as a principal point of collaboration, leadership, and expertise to both internal and
external constituencies on professional and operational matters pertaining to the mission, goals,
objectives, and work scope of the program.
5. Designs, implements, and evaluates organization and staffing to effectively accomplish the goals
and objectives of the program; recruits, employs, trains, and manages professional/technical and
support staff on both a professional and administrative basis.
6. Provides technical leadership and direction to subordinate staff, program constituencies and
community organizations and representatives within a broadly specified area of professional
knowledge and expertise.
7. Identifies and solicits local, state, federal, and/or international funding sources for services
and programs; provides leadership in planning, development, and implementation of strategies and
initiatives for generating program resources.
8. Working in conjunction with the Medical Director and UNMMG Administration/Contracts, plans,
implements and oversees internal and external contracts, ensures compliance with all contract
9. Designs and directs marketing efforts for the organizationís programs; develops branding and new
business initiatives, and represents the organization to various institutional divisions as well as
externally to the media, governmental agencies, prospective funding agencies and individuals,
prospective vendors, and/or a range of constituencies within the community at large.
10. Develops and manages annual budgets for the organization and performs periodic cost and
productivity analyses.
11. Recommends and participates in the development of UNMMG policies and procedures; may serve on
planning and policy-making committees.
12. Oversees all facets of the daily operations of the organizational unit, ensuring compliance
with UNMMG, state, and federal laws, organizational policies, and regulations.

13. Oversees the supervision of personnel, which includes work allocation, training, promotion and
enforcement of internal procedures and controls, and problem resolution; evaluates performance and
makes recommendations for personnel actions; motivates employees to achieve peak productivity and
14. Performs miscellaneous job-related duties as assigned.

About UNM Medical Group, Inc.

UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.

Diversity, Equity, and Inclusion Commitment:

We will strive as an institution and as individuals to recognize, cultivate and promote all forms of diversity and to foster health and well-being throughout New Mexico by weaving cultural humility and respect for all people.


UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition reimbursement, generous paid time off plan and 403b retirement for benefits eligible employees.

Apply to our Program Operations Director opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!

Notice of Equal Opportunity Employment

We are an equal opportunity employer/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. We are a drug and alcohol free employer.

We are committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to disability to use our online system to apply with the UNM Medical Group, send an email to

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