Careers At UNM Medical Group

Accounts Receivable Tech II

Department: Receipting
Location: Albuquerque, NM

UNM Medical Group, Inc. is seeking a full-time Accounts Receivable Tech 2 to join our Revenue Department. This is a Remote Position. The selected candidate must have a permanent address and live in New Mexico or be willing to relocate to New Mexico.

Minimum $33,945 - Midpoint $41,766*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

The Accounts Receivable Tech 2 will be posting receipts into our billing system from EOP (Explanation of Payment) from insurance companies and patient payments. We utilize electronic postings from 835's as well as manual posting. We measure staff by a weekly average of productivity measurements and quality checks to ensure we are meeting the timing requirements with accuracy.

We are a Work From Home department meaning that we train initially Face to Face and then on Zoom and/or Teams and work Monday to Friday on a schedule that meets the Business Needs of the Organization and hopefully the needs of the Employee. have weekly team meetings and monthly 1:1 meetings for review of productivity and quality. While we receive many Receipts (deposits/payments) from many different insurance companies, each poster will start with a few insurances and master those and then be introduced to others until the employee can post most payers. While this is based on individual experience it is a 4 - 7 month process.

In addition, this position works credits or overpayments from insurance companies and/or patients as they post. We also have QC's which are system quality checks programmed into the Billing System that will flag the poster if something looks off. These QC's are run after each batch and corrected prior to completing each batch.


Under direct supervision, performs a variety of routine to complex day-to-day operations related to posting of Electronic Data Interchange (EDI) 835 files which requires independent research, investigation, and problem resolution.

Minimum Job Requirements of an Accounts Receivable Tech 2:

High school diploma or GED with at least 2 years of experience related to the duties and responsibilities specified. Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preference will be given to candidates with knowledge of posting payments and resolving denials via 835/EOB/EOP, collecting and/or posting payments, and processing claims/bills/invoices.

Duties and Responsibilities for an Accounts Receivable Tech 2:

  1. Processes and researches electronic data interchange (EDI) reimbursements from various payers; processes EDI payments, contractual allowances, and related transactions on patient invoices, as required.
  2. Responsible for denial letter reconciliation.
  3. Performs daily and monthly reconciliations to the general ledger, to include reclassifications; receives and balances documents of deposits received.
  4. Researches and analyzes third-party payer remittance documentation in order to reconcile payments to remittance advices; reconciles and applies changes and corrections to patient invoices and accounts.
  5. Follows up directly with third-party payers and or patients, either by telephone or in writing, to resolve payment posting issues.
  6. Resolves credit balances for patients and between the Hospital and Medical Group and third party payers.
  7. Prepares routine patient and third party payer refund request forms with the required documentation.
  8. Ensures strict confidentiality of patient medical and financial records, in compliance with federal and state patient privacy legislation.
  9. Interfaces with other departmental representatives in the resolution of identified problems and issues.
  10. Participates in the development and execution of departmental goals and objectives.
  11. May provide task-specific support and guidance to others in the department, as appropriate.
  12. Performs miscellaneous job-related duties as assigned.

About UNM Medical Group, Inc

UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.

About the Revenue Department:

We are a very detailed department in that it takes daily communication to ensure we are meeting the Business Needs of the Revenue Cycle Department and Organization.

Diversity, Equity and Inclusion Commitment:

We will strive as an institution and as individuals to recognize, cultivate and promote all forms of diversity and to foster health and well-being throughout New Mexico by weaving cultural humility and respect for all people.


UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition reimbursement, paid leave and 403b retirement for benefits eligible employees.

Apply to our Accounts Receivable Tech II opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!

Notice of Equal Opportunity Employment

We are an equal opportunity employer/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. We are a drug and alcohol free employer.

We are committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to disability to use our online system to apply with the UNM Medical Group, send an email to

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