Careers At UNM Medical Group

Family Peer Support Worker

Department: Behavioral Health Clinic
Location: Rio Rancho, NM

UNM Medical Group, Inc. is hiring for a Family Peer Support Worker to join our Behavioral Health Clinic. This opportunity is a full time day shift opening located in Rio Rancho, New Mexico.


Under general supervision, provides support services to parents and primary caregivers of children who are receiving services through the agency. Experience in navigating child-serving systems such as mental health services, special education, juvenile justice, child protective services, etc... This individual is responsible for offering unique expertise and experience based on their own experience navigating child serving systems.      

Minimum Job Requirements of a Family Peer Support Worker:

High school diploma or GED; State of New Mexico Certification as a Family Peer Support Worker or ability to obtain certification within nine (9) months from date of hire. Verification of education and licensure (if applicable) will be required if selected for hire.

Eligibility for the State of New Mexico Certification as a Family Peer Support Worker:

  • To be eligible for State of NM Certification, applicants must have “lived” experience raising a child with social, emotional, behavioral mental health, or mental health with co-occurring substance use/misuse, or developmental disability challenges diagnosed prior to the age of 18 – and - “lived” experience as the parent/caregiver navigating child-servicing systems such as mental health services, special education, juvenile justice, child protective services, etc.  

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Duties and Responsibilities of a Family Peer Support Worker:

  1. Teaches primary caregivers how to effectively navigate complex service delivery systems including juvenile justice, child protective services, education, physical health, behavioral health, and how to access services and access barriers.
  2. Informs primary caregivers of service options; explains their differences and purposes for informed decision-making; and explains relevant terms and conditions related to service options.
  3. Assists primary caregivers in meeting the child’s educational needs through written requests for special education and other evaluations and attending education related meetings.
  4. Assists parents in crisis response and stabilization as needed.
  5. Empowers primary caregivers to effectively build upon their child’s strengths through role modeling of persuasive self-advocacy skills and facilitating collaborative working relationships with professionals.
  6. Promotes primary caregiver participation in meetings and other service delivery processes.
  7. Supports primary caregivers to build skills and self-efficacy, while modeling effective personal interactions and behavior and parenting skills.
  8. Assists primary caregivers in identifying their strengths and resiliencies in order to effectively articulate those strengths and prioritize their needs.
  9. Assists primary caregivers in identifying community and natural resources, and engaging resources as part of their team.
  10. Prepares primary caregivers for juvenile justice preliminary inquiries, meetings and hearings.
  11. Maintains verbal or written communication on behalf of families with physical health and behavioral health providers, Juvenile Probation Officers, Protective Service Specialists, Education Administrators, Community Support Specialists or other providers as needed.
  12. Procures signed Releases of Information from primary caregivers to ensure parents, legal guardians, and other primary caregivers have permission to acquire assessments and records or to communicate with other agencies or organizations.
  13. Performs miscellaneous job-related duties as assigned.

About UNM Medical Group, Inc.

UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.

About the Behavioral Health Clinic:

Our psychiatrists, nurse practitioners, psychologists, counselors, and social workers provide care across the lifespan to Sandoval County residents. 

UNM behavioral health partners with state and local communities to address New Mexico’s unique needs, including implementation of programs for Native Americans. 
Our teams treat mental health disorders in vulnerable populations, including teens at risk for self-harm, those at risk for incarceration, and the homeless. We conduct needs assessment to determine the best course of personalized care for you or your loved ones. 
Beyond behavioral care, we provide patients and families with referrals, help with housing and food stamps and serve as a guide through the whole recovery process. 


UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition assistance, generous paid time off plan and 403b retirement for benefits eligible employees.

Apply TODAY to our Family Peer Support Worker opportunity with UNM Medical Group, Inc. and a Recruiter will contact you shortly!

Notice of Equal Opportunity Employment

We are an equal opportunity employer/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. We are a drug and alcohol free employer.

We are committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to disability to use our online system to apply with the UNM Medical Group, send an email to

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