Careers At UNM Medical Group

Clinic Registration Specialist

Department: Clinical Operations Group
Location: Albuquerque, NM

UNM Medical Group, Inc. is hiring for a Clinic Registration Specialist to join our Clinical Operations Group. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico.

The ideal candidate will have experience partnering with clinical check-in and registration staff to verify insurance, register patients, and obtain prior authorizations. This key position ensures patients services are billed and paid correctly.


Under general supervision, serves as a liaison between UNMMG and its stand-alone satellite clinics in the coordination of frontline services.  Works in collaboration with Practice Management Specialists in coordinating and providing frontline training to new hires.  Assists by providing guidance and support to clinic staff in areas of scheduling, registration, pre-registration, insurance verification and prior authorization.


Minimum Job Requirements of a Clinic Registration Specialist:

High school diploma or GED with at least 2 years of directly related experience acquired working in a medical environment. Verification of education and licensure (if applicable) will be required if selected for hire.


Duties and Responsibilities of a Clinic Registration Specialist:

  1. In collaboration with Practice Management Specialists, serves as a point-of-contact for frontline inquiries. Develop a relationship with UNM Medical Group, Inc. (UNMMG) clinic staff by directing the day-today activities of registration, scheduling, order processing, insurance verification, and prior authorizations.
  2. Work closely with Practice Management Specialists to develop and maintain Frontline Resource Manual.
  3. Conduct Frontline Training for processes to include: Registration, Financial/Cash Management, Billing, Prior Authorizations, Scheduling, Mail/Courier process, End of day processes, computer programs- IDX and Cerner.
  4. Obtain Healthxnet access for employees who will need to verify insurance eligibility.
  5. Maintain ongoing communication and dialog with UNMMG frontline staff and notify of any insurance notifications or changes to contracted/non-contracted insurance companies.
  6. Communicates all Payer Alerts, from Office of Clinical Contracting, with all UNMMG clinics.
  7. Responsible for coordinating and processing all referrals and prior authorization enter into Power Chart. Interface with insurance companies to obtain prior authorizations; may coordinate multiple authorizations and coverage; compiles medical documentation necessary to ensure prior authorization is obtained; updates computer systems to ensure final prior authorization is documented in UNMMG computer systems.
  8. Maintain record keeping and filing systems; gathers, enters, and updates required data.
  9. Serves as backup support for clinic Pre-Registration as assigned.
  10. Work with Practice Management Specialists in Process Development.
  11. Performs miscellaneous job-related duties as assigned.


About UNM Medical Group, Inc.

UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.



UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition assistance, generous paid time off plan and 403b retirement for benefits eligible employees.


Apply to our Clinic Registration Specialist opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!

Notice of Equal Opportunity Employment

We are an equal opportunity employer/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. We are a drug and alcohol free employer.

We are committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to disability to use our online system to apply with the UNM Medical Group, send an email to

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