Careers At UNM Medical Group

Non-Medical Case Manager - Center for Development and Disability

Department: CDD
Location: Albuquerque, NM

The Center for Development and Disability (CDD) is seeking a Non-Medical Case Manager to join our team! This opportunity is a Full Time day shift opening located in Albuquerque, New Mexico.

The Autism Programs at the CDD is a large, multi-faceted program with multiple funding streams and projects that support individuals with autism spectrum disorder and their families to live the life of their choosing. This is accomplished through clinical evaluation/diagnosis, extensive community training, parent-mediated training, consultations, and technical assistance.

Currently our Autism Spectrum Evaluation Clinic evaluates approximately 300 clients per year with suspicion of autism spectrum disorder. The latest prevalence rates for ASD are 1 in 44 children; this has steadily increased over the past several years and as a result the demand for our evaluations have increased. We currently have approximately 800+ clients on our waiting list.

The positions of Non-Medical Case Manager will work within the multidisciplinary team, and will support clinicians to provide comprehensive diagnostic evaluations and family-centered care. These position will support families referred for evaluation, complete new client intakes, insure that documentation is requested and received, assess client and family needs, and provide information regarding services and supports which may be available to the client and family while they are waiting for an evaluation. These positions will perform administrative activities to support program quality and efficiency. These positions will work closely with the clinical team to insure that families and their children are able to obtain the evaluation without regard to language, geographic distance from the clinic or other barriers.   

When applying, please include a Cover Letter addressing your directly related experience in the following areas:

  • Fluent in Spanish
  • Experience working with confidential patient information, electronic medical record, and clinical documentation.   
  • Knowledge of New Mexico developmental disabilities, mental health and behavioral health systems.



Under general supervision, as part of a multi-disciplinary team, provides services relating to improving retention in care for specialized subsets of patients. Ensures eligibility for a variety of medical and social services and assists patients in completing appropriate paperwork. Non-medical case managers may provide assistance in accessing social, community, legal, financial and other needed services. May perform a range of administrative functions required to ensure efficient program operation.


Minimum Job Requirements of a Non-Medical Case Manager:

High School diploma or GED and 2 years of directly related experience. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Verification of education and licensure will be required if selected for hire.


Duties and Responsibilities of a Non-Medical Case Manager:

  1. Coordinates patient documentation to maintain eligibility for a variety of core medical and social support services;
  2. Conducts patient interviews required to complete intake applications and all required forms for core medical and social support services;
  3. Works closely with medical case managers to reduce patient barriers to obtaining needed medical care and /or social services;
  4. Assist with the identification of community resources that build support for medically and socially complex patients;
  5. Maintain current information on all regularly accessed community resources;
  6. Perform a range of administrative functions required to ensure efficient program operation.
  7. Maintain professional growth and development through completion of required departmental and New Mexico Department of Health competencies.
  8. Perform miscellaneous job-related duties as assigned.


About UNM Medical Group, Inc.

UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.


About UNM Comprehensive CDD:

This position will be located at the Center for Development and Disability (CDD). Established in 1990, CDD is New Mexico's University Center for Excellence in Developmental Disabilities Education, Research and Service. These centers, authorized by the Developmental Disabilities Assistance and Bill of Rights Act, build the capacities of states and communities to respond to the needs of individuals with developmental disabilities and their families.



UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition assistance, generous paid time off plan and 403b retirement for benefits eligible employees.


Apply to our Non-Medical Case Manager opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!

Notice of Equal Opportunity Employment

We are an equal opportunity employer/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. We are a drug and alcohol free employer.

We are committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to disability to use our online system to apply with the UNM Medical Group, send an email to

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